FAQs

What is an Employee Assistance Program?

An Employee Assistance Program (EAP) is a benefit provided by organisations for their employees and related family members. For individuals it provides access to confidential counselling on a range of work and personal issues and no cost to the employee. For organisations it provides a support resource for employees, managers and teams to assist with day to day issues and major events. An EAP is much more than a counselling service - it provides organisational trends of emerging issues, trends and risks. It provides a range of information to assist people not just when there are areas of concern but also to enhance their individual wellbeing.

What is counselling?

Counselling aims to improve individual wellbeing.  It is a process where one person (client) talks to another (counsellor) in confidence about issues or difficulties they are experiencing, The counsellor will assist you to talk about and explore the issue, and develop strategies to cope with the situation or change the situation.  Counsellors will listen to you and where possible help you come to terms with/resolve your issues and concerns.  Different people seek different outcomes from the counselling process.  Because of this it is important that you take the time to talk to your Davidson Trahaire Corpsych counsellor about what you are expecting, or hoping for as a result of the counselling process.

What qualifications do DTC counsellors have?

All Counsellors providing client support with Davidson Trahaire Corpsych are qualified, experienced counsellors. The counsellors are qualified and Registered as Psychologists or Social Workers, with several years experience in providing professional counselling and case management support based on a range of counselling models. In addition our Counsellors undergo rigorous induction programs to ensure alignment with our best practice service models and undertake ongoing professional development.